our policies
Underpinning all of Pinarc's customer services is an approach to service delivery that is committed to ensuring that customers, their families and carers are at the very centre of decision making in matters related to their support needs and life choices.
policy extracts
Below are links to policy extracts that will give you more information on how we implement our services using our values-based approach. We welcome all customer, family, carer and community feedback on our policies. Please contact any of our staff, or email us at admin@pinarc.org.au if you have any feedback.
Our commitment includes supporting and empowering Aboriginal and Torres Strait Island peoples, those from culturally and linguistically diverse backgrounds, and those identifying as lesbian, gay, bisexual, transgender, intersex, queer, asexual/agender or other diverse sexual orientations and genders (LGBTIQA+). We actively promote the safety of children and embed a culture of respect to promote and protect all human rights in everything we do.
privacy and confidentiality policy extract
commitment to child safety policy extract
complaints management policy extract
incident management policy extract
promoting and protecting human rights policy extract
freedom from abuse and neglect policy extract
cultural and linguistic diversity policy extract
business continuity policy extract